Custom Quick Reference Information Directories
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Customer Corner: Using the Guide to Guest Services™ to Improve Patient Experience

May 18th, 2018 by Guest Communications

One of the key elements of a good patient experience is ensuring that the patient understands all the amazing services that your facility offers. Having an easy-to-access, easy-to-read resource in the room that outlines everything they need to know during their (or their loved one’s) hospital stay is key.

The Guide to Guest Services™ is an amazing resource for patients.

We have been partnering with facilities for almost 30 years, producing beautiful, custom, in-room information directories. The guides are in the patient room, easy for the patient or their visitors to read, can be bilingual to reach a broader audience, and typically offer a significant savings to the facility when compared to a more traditional, disposable patient and visitor guide.

For more information about the guide, or to request a sample, please visit us online:

If you are interested in developing a Guide to Guest Services™ for your facility, please let me know. I would be happy to provide you with pricing, a sample of the guide and any other information that may be helpful. Email me at to get started.

Guide to Guest Services
Fully customized vinyl information directories for your patients and their visitors. They are easy to update and easy to use.
Guide to Emergency Preparedness
Fully customized quick reference guides to help keep your staff prepared for emergencies.
Guide to Infection Control
Fully customized quick reference guide to help keep your staff prepared for safe infection prevention and control procedures.
Accessories for your guides
Protect your investment by utilizing one of our various mounting systems.
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