Written by: Brian Heaton In a large country with myriad natural threats, some responders are more experienced than others in handling certain types of disasters. Certain phenomena, such as earthquakes and hurricanes, typically don’t happen in some areas of … read more
Toll Free: 1-800-637-8525
Phone: (913) 888-1217 • Fax: (913) 888-4947
Phone: (913) 888-1217 • Fax: (913) 888-4947
Guest Communications specializes in producing a variety of custom, quick reference information directories. The guides are
easily updated as changes occur. Because each order is completely customized, a guide can be designed to meet your specific needs.
The most common applications include the Guide to Guest Services™
Patient & Visitor Information Directory and the Guide to Emergency
Preparedness™, a resource that shares your emergency codes,
responses and procedures with staff members.
Patient & Visitor Information Directory and the Guide to Emergency
Preparedness™, a resource that shares your emergency codes,
responses and procedures with staff members.
Guest Communications Corporation Blog
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Are You Prepared for an Active Shooter at Your Hospital?
Written by: Daniel Holden According to a 2012 study by Johns Hopkins University School of Medicine, hospital-based shootings are rare, but recent attacks in Mississippi, Pennsylvania, and California—and non-hospital gun violence in places like Colorado and New York—can attest to … read more
Top 10 Tips for Improving HCAHPS Scores
Written by: Hugh Greeley and Mike Greeley SCRIPTING WORKS. SUCCESSFUL PERFORMERS HAVE DEMONSTRATED YEAR IN AND YEAR OUT THAT SCRIPTING WORKS! Hospital staff members can be taught how to help patients establish positive perceptions about the medical staff and … read more
Oklahoma’s Emergency Chief Has Weathered 36 Disasters
Written by: Daniel C. Vock Albert Ashwood, Oklahoma’s director of emergency management, was surveying last weekend’s tornado damage with Gov. Mary Fallin on Monday morning, when he told her they had to leave immediately. The weather, he said, was getting … read more
Six Things Healthcare Marketing Can Learn from Chipotle
Written by: Stephen Moegling A common meme in healthcare today is disruption. And there’s a lot to be said for disrupting healthcare. A lot of healthcare is broken. Same goes for healthcare marketing, which lags behind other categories in engaging … read more
Sandy Hook Elementary School: Six Months Later
Written by: Angela Pascopella Last December, the small town of Newtown, Conn., was forever changed. The students, staff, parents, and community members of Newtown (Conn.) Public Schools were traumatized on Dec. 14, 2012, when lone gunman and former student Adam … read more
Most Schools Are Ill-Prepared for an Active Shooter Scenario
Written by: Jim McKay It will take an all-hazards tactic, additional campus safety personnel and a new approach to building design for schools to become more hardened against the threat of an active shooter on campus. But before all … read more
Customer Corner: Coming Soon – A Mobile Application
We were excited last month to share a quick blurb in our introduction showcasing the new Mobile Application we are working on. I am even more excited to share some additional details! The first version of the application is … read more
Customer Corner: Coming Soon – A Mobile Application
We were excited last month to share a quick blurb in our introduction showcasing the new Mobile Application we are working on. I am even more excited to share some additional details! The first version of the application is in … read more
Customer Corner: Patient Experience Roles
Last month we had the pleasure of participating in the Beryl Institute’s Patient Experience Conference as a sponsor. The show was wonderful. The content provided focused mainly on improving HCAHPS scores and improving the patient experience in all interactions. … read more
 Fully customized vinyl information directories for your patients and their visitors. They are easy to update and easy to use.
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 Fully customized quick reference guides to help keep your staff prepared for emergencies.
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 Fully customized quick reference guide to help keep your staff prepared for safe infection prevention and control procedures.
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 Customized products including 3-Ring Binders, Sports Memory Books, Menus, Hotel Directories, and more…
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