Customer Reviews | Guest Services Guides Reviews | Emergency Preparedness Guide Reviews | Infection Control Guide Reviews | Guide to Field Operations Reviews

Customer Testimonials

Our clients have great things to say about their experience with GCC. Some of our client testimonials are below.

Reviewed on Oct-12 "Everyone (at GCC) was extremely helpful and friendly, and worked with us to complete the project in a relatively short period of time. Our initial contact person explained the process and sent me the necessary materials to get started. They provided a template that had most of the information we needed for our practices and all we had to do was edit it, which saved us significant time and effort. They helped us through the actual printing process, right down to choosing colors (we chose red) and icons to be placed on the covers. Once all the foot work was done the actual plans were completed, they sent our guides in a timely manner. The guides are proudly displayed in our practices and rehabilitation sites. We are extremely satisfied and very proud of them and are looking forward to impressing our Joint Commission surveyors when they come to survey us. We would recommend GCC without hesitation!"  - Central Vermont Medical Center in Berlin, VT

Reviewed on Sep-12 "It was such a pleasure working with the GCC team. Their professionalism and attention to detail stood out as we worked closely to create a personalized guest guide for the patients. For our hospital facility, it was especially important to have a product that would not only be easy to navigate but also easy to clean...and what we received far exceeded our expectations."  - Clark Fork Valley Hospital in Plains, MT

Reviewed on Sep-12 "Everyone here at Copper River School District is impressed with the GCC Emergency Preparedness Guides. They are professional, sturdy, informative and used in all critical incident drills. GCC worked hard every step of the way to make sure the guides were tailored to our specific district needs. GCC will take your districts Emergency Preparedness seriously!"  - Copper River School District in Glennallen, AK

Reviewed on Aug-12 "Working with GCC to publish our Emergency Procedures Guide was a great experience. They have a stellar team who are both responsive and professional and they worked together to help us meet an extremely tight deadline. Their process is easy to follow and the final product is high quality, sustainable, and very useful for our students, employees, and guests to our campus."  - Edmonds Community College in Lynnwood, WA

Reviewed on Jul-12 "Our project involved updating our Emergency Flip Guide which included budget constraints, obtaining sample boards and color swatches. As I was juggling several projects at the same time; I found the effective communication and follow-up extremely valuable. GCC offered viable options as needed and importantly, provided consistent follow-up to see the project through in a timely manner. I would use GCC again and have no hesitation in recommending this company and their services to other organizations. They are professional, efficient and knowledgeable."  - Salk Institute for Biological Studies in La Jolla, CA

Reviewed on May-12 "We have received our Guides and are very happy with them. Thanks so much for pushing our project through so that we could meet our timelines. It was a pleasure working with you all."  - City of Corona - Fire Department in Corona, CA

Reviewed on Mar-12 "We have been completely satisfied working with GCC in the development of our Emergency Preparedness Procedures guide.  Their customer service is just right – checked back with us without making us feel pressured – and working with them on the various drafts was seamless.  The finished product was exactly what we wanted.  Recommendation:  4-star!"  - Northern California Presbyterian Homes and Services/The Woods Manufactured Home Community in Little River, CA

Reviewed on Feb-12 "Our experience with GCC has been excellent. We set out to produce an educational resource for our staff that was easy to read and easy to find, and I definitely think we accomplished that. Your group was able to create an easy to identify and easy to read guide that our staff now are all raving about. Our hospital is constantly visited by external bodies and its really comforting for me and our staff to know that we can do a quick review the information when we hear that surveyors are onsite. Your team provided excellent customer service and was always there to keep me on track. I was very pleased at how quickly the guides were delivered once I approved the final proof, and the best part was opening up the box and loving how professional the guides came out."  - Children's Hospital of Los Angeles in Los Angeles, CA

Reviewed on Feb-12 "Our Guides arrived Tuesday and I put them up Tuesday night. They look great and everyone is very impressed with them. I really appreciate the quality and professional look! Kudo’s to you and all of your staff."  - Fletcher Academy Inc. in Fletcher, NC

Reviewed on Oct-11 "Your customer service department is superb. They are always there whenever I need them - and always friendly and helpful. The design department is AMAZING! I truly haven't worked with a more responsive, professional, and helpful department in my life. I know you do business with a lot of people, but they make me feel like I am their only customer. I'm not sure how you can produce such a high quality product, with excellent customer service and a really low price and stay in business. But, I'm grateful that you do. "  - Lincoln County School District in Newport, OR

Reviewed on Aug-11 "Your company provides an excellent product in an exceptional amount of time. We couldn't be more pleased."  - Heart Hospital of Lafayette in Lafayette, LA

Reviewed on Jul-11 "As an emergency manager, I have seen my share of Emergency Operations Plans. None will relay the vital information needed during an emergency as efficiently and effectively as the products provided by GCC. I routinely recommend their services to fellow emergency managers frustrated with 5 inch binders. It is a perfect solution to a complex problem. The service and coordination on GCC’s behalf is superior to any other company I have had the pleasure of dealing with. I sleep well at knowing that I am recommending a superior product to my counterparts that may find themselves in the same scenario I did before discovering GCC. These guys are professionals, know there information, and provide an excellent product." - Bristol Bay Area Health Corporation in Dillingham, AK

Reviewed on Jul-11 "The guide enabled us to provide vital information to our staff in a visually apealing and easy to use format.

The customer service at GCC was better than excellent. The entire development process was smooth. Your design team was efficient and  responsive to our every need. When we ran into an unexpected time crunch your staff made the impossible happen delivering our product well ahead of the agreed upon schedule and helping us to meet our deadline. We appreciate your impeccable customer service and will continue to recommend GCC to our peers." - Children's Hospital Los Angeles

Reviewed on Jul-11 "She was terrific to work with on this project. We had many revisions and she would get back to me usually the same day!" - University of Pennsylvania Health System in Philidephia, PA

Reviewed on Jun-11 "I have received a lot of positive feedback on the user friendliness of this guide. Partnering with GCC to put this together was a great success for our organization!" - Botsford General Hospital in Farmington Hills, MI

Reviewed on May-10 "Working with GCC, from the moment I was contacted to the final shipment of the product, was an excellent experience.  The sales staff was knowledgeable in the product and communication was ongoing throughout the whole process. The design staff was extremely efficient in creating a product exactly how we requested. I would highly recommend GCC without reservation." - St. Joseph's Medical Center in Brainerd, MN

Reviewed on Apr-08 "The best part of working with GCC was the responsiveness of their design department.  I would get revised proofs back sometimes in minutes not days as you might expect.  Even better all of the changes I proposed were fixed so I didn’t need to redo changes I already fixed.  Great experience." - Provena St. Joseph Medical Center in Joliet, IL

Reviewed on Apr-08 "I enjoy working with GCC because they make the process so easy, their turnaround time is fast, and I know the finished product will be perfect. I wish I had such a positive relationship with all the vendors I work with!" - Blessing Hospital in Quincy, IL

Need help deciding which guide is best for you? Call us at 1-800-637-8525 or send us a message today!

 

Guide to Guest Services
Fully customized vinyl information directories for your patients and their visitors. They are easy to update and easy to use.
Guide to Emergency Preparedness
Fully customized quick reference guides to help keep your staff prepared for emergencies.
Guide to Infection Control
Fully customized quick reference guide to help keep your staff prepared for safe infection prevention and control procedures.
Accessories for your guides
Protect your investment by utilizing one of our various mounting systems.
Other Popular Products
Customized products including 3-Ring Binders, Sports Memory Books, Menus, Hotel Directories, and more…