Custom Quick Reference Information Directories

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Customer Corner: Using the Guide to Guest Services™ to Improve Patient Experience

May 18th, 2018 by Guest Communications

One of the key elements of a good patient experience is ensuring that the patient understands all the amazing services that your facility offers. Having an easy-to-access, easy-to-read resource in the room that outlines everything they need to know during read more

Can You Really Reduce Patient Wait Times to Just 2 Minutes? [This Practice Did!]

May 18th, 2018 by Guest Communications

  Written by: Carolyn Lange, Healthcare Success When Dr. Tim Gray started Mountain View Medical Center in 1990, he was committed to providing first-rate medical care. Patients trusted Dr. Gray and his team to prioritize their health—but patient waiting times read more

Soapbox: “But, Hope, Try, Should, Want”

May 18th, 2018 by Guest Communications

    By Wendy Leebov Ed.D., Partner; Language of Caring, LLC   Language is powerful. It gives shape to our feelings. It also shapes others’ feelings and perceptions about us and influences the likelihood that people will act as we read more

Family Caregivers Are Getting A Break — And Extra Coaching

May 18th, 2018 by Guest Communications

  Written by: Mindy Fetterman WASHINGTON — For today, there are no doctor’s visits. No long afternoons with nothing to do. No struggles over bathing — or not. At the National Gallery of Art in Washington, D.C., a group of read more

Customer Corner: Ensuring Your Staff Really Knows How to Respond When an Emergency Occurs

May 18th, 2018 by Guest Communications

Summertime is the perfect time to consider edits to and a new roll out of your emergency or crisis response plan. The question, “will my team know what to do,” is at the heart of every good emergency preparedness plan read more

Customer Corner: Ensuring Your Staff Really Knows How to Respond When an Emergency Occurs?

May 18th, 2018 by Guest Communications

We work with many hospitals and agencies that have had great plans, but when an emergency arose employees simply didn’t know how get access to the information quick enough to use it. It was in a large binder with hundreds read more

Emergency Officials Say Texts, Not Sirens, More Effective for Tornado Alerts

May 18th, 2018 by Guest Communications

  Written by: Richard M. Barron, News & Record, Greensboro N.C./April 30, 2018 (TNS) – There’s nothing like a dramatic chorus of sirens sounding around a city to announce looming disasters. But Guilford County doesn’t have a siren system that read more

Door Locking Devices and School Shootings: No Simple Answers

May 18th, 2018 by Guest Communications

  Written by: Chris Dorn, February 22, 2018 Mass casualty school shootings are neither a new phenomenon nor a problem unique to American schools.  We do need to improve safety, security and emergency preparedness. At the same time, we must read more

Community Reaction Mixed After Madison Schools Decides to Arm Staff

May 18th, 2018 by Guest Communications

Written by: Rick McCrabb & Michael D Clark, Dayton Daily News, Ohio/April 26, 2018 (TNS) – Parents and former Madison, Ohio, students expressed mixed feelings about the district’s decision Tuesday night. But the Madison Local School District Board of Education read more

Panel: Now is the Time to Prepare for Emergency

May 18th, 2018 by Guest Communications

Written by: by Amber Aldaco, Victoria Advocate, Texas / April 20, 2018   (TNS) – Edwin Baker knew the church members of the First Baptist Church in Sutherland Springs well. The Stockdale fire chief had spent time with church members read more


Guide to Guest Services
Fully customized vinyl information directories for your patients and their visitors. They are easy to update and easy to use.
Guide to Emergency Preparedness
Fully customized quick reference guides to help keep your staff prepared for emergencies.
Guide to Infection Control
Fully customized quick reference guide to help keep your staff prepared for safe infection prevention and control procedures.
Accessories for your guides
Protect your investment by utilizing one of our various mounting systems.
Other Popular Products
Customized products including 3-Ring Binders, Sports Memory Books, Menus, Hotel Directories, and more…