Custom Quick Reference Information Directories

We hope you find our articles informative and interesting. If you'd like to receive our monthly newsletter with articles like these, please take a minute to sign up.

 

Blog Home » Healthcare Guest Services

Try This at Home: Program Brings Drug Addiction Treatment to Patients

June 5th, 2017 by Guest Communications

  Written by: Jack Rodolico, New Hampshire Public Radio Hannah Berkowitz is 20 years old. When she was a senior in high school, her life flew off the rails. She was abusing drugs. She was suicidal. She moved into a read more

Public Restrooms Become Ground Zero In The Opioid Epidemic

June 5th, 2017 by Guest Communications

Written by: Martha Bebinger, WBUR A man named Eddie threaded through the midafternoon crowd in Cambridge, Mass. He was headed for a sandwich shop, the first stop on a tour of public bathrooms. “I know all the bathrooms that I can read more

Influx of Elderly Patients Forces ER to Practice Comfort Care

June 5th, 2017 by Guest Communications

  Written by: Melissa Bailey A man sobbed in a New York emergency room. His elderly wife, who suffered from advanced dementia, had just had a breathing tube stuck down her throat. He knew she never would have wanted that. read more

Patient Zero: How to Find What Your Patients Really, Really Want

May 9th, 2017 by Guest Communications

Written by: Clay Cutchins This is Jen. She’s the Chief Marketing Officer of Acme Health System. Jen spends most of her day in meetings. But Jen’s a go-getter. She’ll head to the parking lot this evening with a sense of read more

Coming Full Circle, Doulas Cradle The Dying

May 9th, 2017 by Guest Communications

  Written by: Bruce Horovitz As Ellen Gutenstein lay in her bed at home, dying from lung cancer that had metastasized in her brain, a heart-wrenching Mother’s Day card arrived from her granddaughter. Neither Ellen’s daughter — nor her husband read more

‘Pre-Hospice’ Saves Money By Keeping People At Home Near The End Of Life

April 3rd, 2017 by Guest Communications

‘Pre-Hospice’ Saves Money By Keeping People At Home Near The End Of Life Written by: Ana Gorman Gerald Chinchar isn’t quite at the end of life, but the end is not far away. The 77-year-old fell twice last year, shattering read more

Enhance the Patient Experience: Make Courage a Job Requirement

April 3rd, 2017 by Guest Communications

Written by Jill Golde, M.S., Partner & SVP, Market Development, Language of Caring, LLC Reflect on these situations: It’s 2 am and there’s loud talking at the nurses’ station. Marty realizes she and her coworkers must be disturbing patients. She read more

Nine Free Ways to Quickly Engage Patients and Build Enduring Loyalty

March 7th, 2017 by Guest Communications

Written by: Lonnie Hirsch and Stewart Gandolf, MBA Founding Partners, Healthcare Success Strategies   We begin with a true story…with an object lesson for medical practices, healthcare providers and practice administrators about emotionally engaging (and retaining) new patients. Imagine for read more

For Some Hospice Patients, A 911 Call Saves A Trip To The ER

March 7th, 2017 by Guest Communications

Written by: Charlotte Huff FORT WORTH, Texas — Her mother’s breathing had become labored in the wee hours of the night, during what would prove to be the Fort Worth woman’s final days living with lung cancer. Distraught, the daughter read more

Lost In Translation: When Parents and Pediatricians Don’t Speak the Same Language

March 7th, 2017 by Guest Communications

Written by: Ana B. Ibarra When Margarita Ruiz takes her children to the doctor’s office, she has no choice but to trust that nurses and front desk staff are translating medical orders accurately. She doesn’t speak English, and her children’s read more


Guide to Guest Services
Fully customized vinyl information directories for your patients and their visitors. They are easy to update and easy to use.
Guide to Emergency Preparedness
Fully customized quick reference guides to help keep your staff prepared for emergencies.
Guide to Infection Control
Fully customized quick reference guide to help keep your staff prepared for safe infection prevention and control procedures.
Accessories for your guides
Protect your investment by utilizing one of our various mounting systems.
Other Popular Products
Customized products including 3-Ring Binders, Sports Memory Books, Menus, Hotel Directories, and more…